Social Media Monitoring and Reporting Services

What is Social Media Monitoring?

A lot is being talked about brands and people on Social Media space - be it on blogs, forums, discussion platforms or on social networking sites. People are discussing one brand or the other. Social Media Monitoring monitors all these talks going around your brand, products and services to find out your exact standing in the Social Media space.

Fishing the chatter and serving it on your platter.

What is it?

We monitor the social media space by fishing for all kinds of talks and chatters regarding your brand, your products and services, your competitor’s moves and the like. Irrespective of whether the talks are positive, negative or neutral, we gather and analyze them. This analysis gives a clear trend chart about the consumer’s likes and dislikes, their preferences and expectations, their views on your competitors, and the like. This analysis is then classified, tabulated and converted into a report and sent to you. However, in any case where we observe a drastic drift in the brand buzz – be it positive or negative – we would intimate you immediately.

How is it done?

We monitor and extract data with the help of our specially tailored tools and crawlers. They help tap the conversations and talks that are directly or indirectly associated with the brand under scanner on the Social Media space. The data is then scrutinized by us and classified into positive, negative, neutral or related, segments. Later based on this segmentation, the data is tabulated and pictographically represented in the form of reports. These reports are made and presented on a weekly basis.

Who is it for?

• This service is for anyone, irrespective of whether you are a large, mid sized or a small business house.

• This service is for anyone from any industry as today every brand is being spoken about on the Social Media space, irrespective of which industry it belongs to

What are the Benefits?

• Allows you to react immediately if something adverse is being propagated about your brand

• Knowing your brand positioning in the Social Media space enables you to easily draw your future course of action

• Gives an edge over competition

If you want to subscribe to our Social Media Monitoring & Reporting Services you can email us at info@socialwavelength.com or call us at +91-22-25586101. You can also fill this short form in the side bar showing your interest and our representative will get back to you within 24 hours.